Retail Shop Manager - Seasonal short-term

The primary objective for this role is to manage the retail outlet and café during the cherry harvest season. This includes preparations for retail operation, overseeing the daily operations of the retail store throughout the cherry season and facilitating the pack up and closing of the outlet at the end of the season.

The manager will be responsible for scheduling and assigning duties and responsibilities of shop employees, managing stock, and delivering clear interdepartmental communications. 

MAIN DUTIES/RESPONSIBILITIES:

• Managing, guiding and rostering of our retail team
• Leading our retail team to actively uphold Koala Cherries’ values of Respect, Consumer Focus and No Shortcuts.
• Planning and organising inventory, stocktake & ordering stock and managing shop presentation
• Providing excellent Customer Service
• Co-ordinating customer orders, including Click & Collect and email enquiries
• Managing/supporting staff to handle customer complaints
• Liaising with internal departments (sales team, dispatch)
• Cash handling and daily settlements of EFTPOS and POS
• Learning and understanding products for sale – so much to learn about our beautiful cherries!
• Follow opening and closing procedures

SKILLS & EXPERIENCE:

• Strong interpersonal and communication abilities
• Proven expertise in team leadership, development, and people management
• Self-driven with a talent for inspiring and energizing teams
• Highly organized with excellent time management skills
• Proficient in a range of IT applications
• Skilled in operating and managing Point of Sale (POS) systems
• Confident and composed in various situations
• Love working in a fast paced, busy environment

Essential

• 2 years of experience in the hospitality / cafe industry
• Barista experience
• Must be available to be rostered regularly across weekends and some public holidays
• Drivers’ license
• Be available for the entire harvest season (Nov- Jan)

Highly desirable

• Previous retail management experience
• Previous experience in the use of Lightspeed (VEND) point of sale system

Physical Requirements

• Lifting / carrying 5 – 10 kgs
• Standing for long periods of time
• Pushing pallets of fruit
  

Important Information for Applicants

Our harvest period is from November to January. This position requires a minimum of 5 days a week with the ability to roster across weekends. We prefer our employees to stay for the entire cherry season.  Family friendly hours are available.

(Please note that these dates are subject to weather conditions and other factors).

General Information - Packhouse

The Koala Cherries Packhouse is located in Yarck, a small rural town approx. 150km north-east of Melbourne.  It is located 14km from the main township of Alexandra and 21 kms from Yea.  Both towns have a supermarket, petrol stations, library, takeaway food, cafes, pubs and various other shops.  

Transportation

There is no public transport available in any of our locations - you must be able to provide your own transportation to your workplace. 

Right to Work in Australia

Employees that are not Australian citizens must meet the requirements of the Department of Immigration and must obtain a valid working visa.  You will be required to provide us with Passport/Visa when completing your employment information online.  We will check that your Visa is valid with the Department of Immigration.

Time worked at Koala Cherries can go towards your application for the second or third WHM visa. We can complete Form 1263 once your employment has finished.

Wages

Wages are paid weekly into your nominated bank account, and the applicable Tax is deducted, and Superannuation contributions paid. Our pay rate is above award and in accordance with our Enterprise Agreement. Therefore, we do not pay overtime or penalty rates on Public Holidays.

Training

If your application is successful, you will be required to attend some paid training. 

Accommodation

Koala Cherries does not provide any accommodation, so you will be required to find your own. We do have a list of local accommodation options that you can request to be emailed to you.

We look forward to receiving your application.